Billing Terms and Conditions

Welcome to Play Bubs! These Billing Terms and Conditions outline how Play Bubs ("we," "our," "us") processes orders and payments within Australia. By placing an order with us, you agree to the following terms.

Payment Methods

We accept the following payment methods for your convenience:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • MasterCard
  • Shop Pay
  • Union Pay
  • Visa
  • PayPal

Billing Information

  • Accuracy: You agree to provide accurate, complete, and current billing and account details for all transactions on our site. Please promptly update your email address and payment method information to ensure seamless order processing and communication as needed.

Order Confirmation and Invoicing

  • Order Confirmation: Upon placing your order, you’ll receive a confirmation email with details on the purchased items, shipping method, and billing information. This email serves as your receipt.
  • Invoice: An itemized invoice will accompany your shipment, listing all charges, including applicable shipping costs and discounts.

Payment Processing

  • Authorization: By submitting your payment details, you authorize us to charge the specified amount to your chosen payment method. All transactions undergo authorization and fraud prevention measures to ensure security.
  • Failed Transactions: If a transaction is declined or fails, we’ll notify you via email. You’ll need to provide an alternative payment method to complete your order.

Disputes and Chargebacks

  • Dispute Resolution: If you encounter any issues with your order, please contact our customer service team at contact@playbubs.com. We are committed to resolving concerns promptly to ensure your satisfaction.
  • Chargebacks: Unauthorized chargebacks will be thoroughly investigated. If found unjustified, you will be responsible for reimbursing us the chargeback amount and any associated fees.

Contact Information

Address
Cnr Riverside Dr and Government Rd, Tumbulgum NSW 2490, Australia

Email
contact@playbubs.com

Phone: +61 485 988 785

Customer Service Hours
Monday to Saturday: 9:30 am to 7:00 pm

We strive to respond to emails within 1-2 business days.